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Biggs|Gilmore Adds Stryker Medical to Growing Client Roster

Kalamazoo, Mich. – Digital creative agency Biggs|Gilmore has added Stryker, a leading global medical technology company, to its client roster.

Starting this fall, Biggs|Gilmore will work with Stryker to develop an application for the Stryker Medical Patient Care sales force, set to launch in early 2013. This project comes on the heels of the 2012 WebAwards where Biggs|Gilmore took home five awards for apps it developed for Cottonelle, Heinz Ketchup, Kellogg’s Share Your Breakfast, Rice Krispies and Crunchy Nut.

“We are very pleased to have the opportunity to work with Stryker, which is truly a world-class company. Adding another Fortune 500 company to our client roster is indicative of the tremendous work we are doing,” said Biggs|Gilmore President Mike Gerfen.

About Stryker
Stryker is one of the world’s leading medical technology companies and is dedicated to helping healthcare professionals perform their jobs more efficiently while enhancing patient care. The company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. For more information about Stryker, please visit www.stryker.com.

About Biggs|Gilmore
Biggs|Gilmore (www.biggs-gilmore.com) is a digital creative agency with offices in Chicago and in Kalamazoo, Michigan. Named Top Agency in the 2011 and 2012 WebAwards; Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition; and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients including Heinz, Kellogg Company and Kimberly-Clark. Follow us on Twitter @BiggsGilmore and read our agency blog, Slacker CEO.

October 3, 2012

Contact:                    

Melissa Henriquez                                      

(269) 349-7711

mhenriquez@biggs-gilmore.com

 

Biggs|Gilmore Adds Foster Farms to Growing Client Roster

Kalamazoo, Mich. – Digital creative agency Biggs|Gilmore has added one of the West Coast’s leading poultry producers and recognized brands, Foster Farms, to its client roster.

Recently named Top Agency in the 2012 WebAwards, Biggs|Gilmore will showcase its interactive expertise working on a variety of digital and social media projects for Foster Farms. Initial work will be launched in early 2013.

“Foster Farms is a trusted and fun brand. We’re looking forward to partnering with them on some upcoming projects as they look to more fully integrate digital into their marketing mix,” said Biggs|Gilmore CEO Jane Tamraz.

Foster Farms specializes in fresh, locally grown chicken and turkey with no added hormones, steroids or artificial enhancers. It also makes pre-marinated, ready-to-cook and fully-cooked products. Foster Farms is family-owned and based in Livingston, Calif.

Biggs|Gilmore (www.biggs-gilmore.com) is a digital creative agency with offices in Chicago and in Kalamazoo, Michigan. Named Top Agency in the 2011 and 2012 WebAwards; Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition; and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients including Heinz, Kellogg Company and Kimberly-Clark. Follow us on Twitter @BiggsGilmore and read our agency blog, Slacker CEO.

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September 25, 2012

Contact:                   

Melissa Henriquez                                       

(269) 349-7711

mhenriquez@biggs-gilmore.com

 

Biggs|Gilmore Wins 10 W3 Awards, Including a Gold for Pop-Tarts

Kalamazoo, Mich. – As awards season marches on in the advertising industry, digital creative agency Biggs|Gilmore won 10 awards in the 2012 W3 Awards, including one Gold Award and nine Silver Awards. The W3 Awards, judged by the International Academy of the Visual Arts, honor creative excellence on the Web and recognize the creative and marketing professionals behind award-winning sites, videos and marketing programs.

“It’s great to be recognized not just for the websites we create, but for the newer things we’re doing with our clients in social media and mobile applications as well,” said Andy Gould, senior vice president, executive creative director.

Biggs|Gilmore nabbed a Gold W3 Award for the Pop-Tarts Joylicious website in the Food and Beverage category. The agency’s Silver Awards were for Kellogg’s Share Your Breakfast (General Website Category, Activism), FrootLoops.com (General Website Category/Food and Beverage), CornPops.com (General Website Category/Food and Beverage), Rice Krispies – Moments that Snap, Crackle and Pop (Social Campaign/Food and Beverage), Krave Movie Maker (Social Media/Food and Beverage), Pop-Tarts Facebook Page (Social Media/Food and Beverage), PullUps.com (Consumer Goods), Scott Naturals Tube Free (Social Media/Consumer Goods), and Heinz/PAAS iPad App (Mobile Applications/Entertainment).

About the Academy

The International Academy of the Visual Arts is an invitation-only body consisting of top-tier professionals from a “Who’s Who” of acclaimed media, interactive, advertising and marketing firms. IAVA members include executives from organizations such as AvatarLabs, Big Spaceship, Block Media, Conde Nast, Coach, Disney, The Ellen Degeneres Show, Estee Lauder, Fry Hammond Barr, Microsoft, MTV Networks, Polo Ralph Lauren, Sotheby’s Institute of Art, Victoria’s Secret, Wired and Yahoo!

 

About Biggs|Gilmore
Biggs|Gilmore (www.biggs-gilmore.com) is a digital creative agency with offices in Chicago and in Kalamazoo, Michigan. Named Top Agency in the 2011 and 2012 WebAwards; Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition; and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients including Heinz, Kellogg Company and Kimberly-Clark. Follow us on Twitter @BiggsGilmore and read our agency blog, Slacker CEO.

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September 12, 2012

Contact:                   

Melissa Henriquez                                      

(269) 349-7711

mhenriquez@biggs-gilmore.com

 

Biggs|Gilmore Again Named Top Agency in WebAwards

Kalamazoo, Mich. – For the second consecutive year, digital advertising agency Biggs|Gilmore was named Top Agency in the WebAwards, the annual competition sponsored by the Web Marketing Association.

In this year’s competition Biggs|Gilmore won a record-setting 40 awards, including four “Best of” awards, seven “Outstanding Website” awards and 29 “Standard of Excellence” awards. This is the third time the agency has won the coveted Top Agency spot, having been named Top Agency in the 2007 and 2011 WebAwards. Biggs|Gilmore has been among the most-awarded agencies in the competition for the past nine years.

“To receive awards for 20 different brands says a lot about the depth of our agency’s talent,” said Andy Gould, senior vice president, executive creative director.

More than 2,000 entries from 42 countries were judged in 96 industry categories during this year’s competition. Entries were judged on design, copy writing, innovation, content, interactivity, navigation and use of technology.

Biggs|Gilmore won Best Advocacy Website for Kellogg’s Share Your Breakfast, Best Social Network Website for Morningstar Farms, Best Food Industry Website for Froot Loops and Best Diversified Business Website for Kellogg’s Family Rewards.

The agency also won Outstanding Website awards for Heinz Ketchup Dip & Squeeze, MyHeinz, Pull-Ups, Apple Jacks, Corn Pops, Froot Loops and Rice Krispies.

In addition, the agency took home 29 Standard of Excellence awards, recognizing work for Heinz Ketchup, Heinz Homestyle Gravy, Heinz Cocktail Sauce, Heinz Foodservice (Soups), Cottonelle (two awards), Kimberly-Clark, Kellogg’s Crunchy Nut (four awards), Pop-Tarts (three awards), Morningstar Farms (three awards), Rice Krispies (two awards), Krave (two awards), Froot Loops, Frosted Flakes, All-Bran, Apple Jacks, Kellogg’s Share Your Breakfast, Pop-Tarts Mini Crisps, Keebler Ready Crust, and Kalamazoo Literacy Council.

“Every year, websites continue to evolve. Fortunately, we’re pretty good at helping our clients stay in front of their competition,” said Marino Puhalj, also senior vice president, executive creative director.

Biggs|Gilmore (www.biggs-gilmore.com) is a digital creative agency with offices in Chicago and in Kalamazoo, Michigan. Named Top Agency in the 2011 WebAwards; Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition; and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients including Heinz, Kellogg Company and Kimberly-Clark. Follow us on Twitter @BiggsGilmore and read our agency blog, Slacker CEO.

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August 24, 2012

 

Contact:                    

Melissa Henriquez

(269) 349-7711

mhenriquez@biggs-gilmore.com

 

Biggs|Gilmore Lands on Inc. Magazine’s 500/5000 List

Kalamazoo, Mich. – In its first year vying for a position on Inc. magazine’s annual 500/5000 list, digital advertising agency Biggs|Gilmore landed a spot. An exclusive ranking of the nation’s fastest-growing private companies, the list represents the most comprehensive look at the most important segment of the economy — America’s independent entrepreneurs. Biggs|Gilmore joins prominent companies like Yelp and Chobani, which are also featured on this year’s list.

“It’s a real honor to be recognized on Inc.’s 500/5000 list as one of the quickest-growing companies – and advertising agencies – in the country,” said Biggs|Gilmore CEO Jane Tamraz. “Much of our growth has been organic within our roster of Fortune 500 clients as a result of our proven track record and more investment by brands in digital marketing.”

Since 2010, Biggs|Gilmore has experienced more than 80 percent growth in revenue and has nearly doubled in staff size, amidst a global recession and a lagging Michigan economy.

With offices in Kalamazoo and Chicago, Biggs|Gilmore has nearly 150 employees and expects further growth through the remainder of 2012 and beyond.

Listing Methodology

The 2012 Inc. 500|5000 is ranked according to percentage revenue growth when comparing 2008 to 2011. To qualify, companies must have been founded and generating revenue by March 31, 2008. They had to be U.S.-based, privately held, for profit, and independent – not subsidiaries or divisions of other companies – as of December 31, 2011. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2008 is $100,000; the minimum for 2011 is $2 million.

About Inc.

Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 6,000,000 today. For more information, visit www.inc.com.

About Biggs|Gilmore

Biggs|Gilmore (www.biggs-gilmore.com) is a digital creative agency with offices in Chicago and in Kalamazoo, Michigan. Named Top Agency in the 2011 WebAwards; Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition; and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients including Heinz, Kellogg Company and Kimberly-Clark. Follow us on Twitter @BiggsGilmore and read our agency blog, Slacker CEO.

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KALAMAZOO, Mich. –  Interactive agency Biggs|Gilmore took home 14 awards in the 2012 Internet Advertising Competition, including eight Best of Industry awards and six Outstanding awards, making it the third-most awarded agency in the competition.

The Internet Advertising Competition, sponsored by the Web Marketing Association, is the first and only competition dedicated exclusively to online advertising.

“Digital marketing today is about a lot more than just websites,” said Marino Puhalj, senior vice president, executive creative director. “From mobile applications to social media, it’s great to see our work recognized among the best in the business.”

Entries were judged on creativity, innovation, impact, design, copywriting, use of the medium and memorability.

The agency’s Best of Industry awards included Best Food Industry Online Ad (Crunchy Nut); Best Food Industry Online Campaign (Pop-Tarts); Best Food Industry Rich Media Online Ad (Rice Krispies); Best Consumer Goods Rich Media Online Ad (Cottonelle); Best Food Industry Online Newsletter Campaign (Morningstar Farms); Best Food Industry Mobile Application (Crunchy Nut); Best Food Industry Social Media Campaign (Crunchy Nut); and Best Advocacy Social Media Campaign (Kellogg Company: Share Your Breakfast).

Biggs|Gilmore’s Outstanding awards included Outstanding Rich Media Online Ad (Morningstar Farms, Pop-Tarts Mini Crisps); Outstanding Mobile Application (Pop-Tarts); Outstanding Integrated Ad Campaign (two awards for Pop-Tarts); and Outstanding Online Video (Pop-Tarts).

About the Web Marketing Association
The Web Marketing Association works to create a high standard of excellence for website development and marketing on the Internet. Staffed by volunteers, it is made up of Internet marketing, advertising, PR and design professionals who share an interest in improving the quality of advertising, marketing and promotion used to attract visitors to websites.

About Biggs|Gilmore
Founded in 1973, Biggs|Gilmore (www.biggs-gilmore.com) is a digital agency with a core expertise in integration of offline and online marketing strategies. Named Top Agency in the 2011 WebAwards; Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition; and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients via integrated branding, advertising and e-business solutions. The agency has offices in Kalamazoo, Mich., and Chicago. Key clients include Heinz, Kellogg Company and Kimberly-Clark.

 

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Kalamazoo, Mich. – Competing against some of the best social media campaigns in the country, interactive agency Biggs|Gilmore nabbed three trophies at the 2011 SAMMY Awards Gala in New York City, making it the second-most-awarded agency in the competition.

Biggs|Gilmore took home SAMMY Awards for Best Integrated Social/Cross Media Campaign (Kimberly-Clark/Cottonelle); Best Branded Social Fan Page (Kellogg’s Pop-Tarts); and Best Direct Response Campaign (Kellogg’s Pop-Tarts).

The agency was also a finalist in three categories: Best Branded Video (Kimberly-Clark/Cottonelle); Best Social Promotion for Product Launch (Kellogg’s Crunch Nut); and Best Social CRM Campaign
(Kellogg’s Pop-Tarts).

“It’s wonderful to see our work included among the best of the best in social media,” said Marino Puhalj, senior vice president, executive creative director at Biggs|Gilmore.

Competitors in the categories in which the agency won included Coca-Cola, the New York Times, American Express Open, iSpeech and the movie “Rio.”

Now in its third year, the SAMMY Awards honor overall excellence and breakthrough achievement in Social Advertising, Media and Marketing. The SAMMYs are presented by DIGIDAY, the publisher of DIGIDAY:DAILY and the host of DIGIDAY:SOCIAL, which includes hundreds of leading social media and marketing experts, journalists, insiders, marketers, publishers, and social technology visionaries.

Founded in 1973, Biggs|Gilmore (www.biggs-gilmore.com) is a digital agency with a core expertise in integration of offline and online marketing strategies. Named Top Agency in the 2011 WebAwards, Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition, and an AdAge Agency of the Year in 2010, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients via integrated branding, advertising and e-business solutions. The agency has offices in Kalamazoo, Mich., and Chicago. Key clients include Heinz, Kellogg Company and Kimberly-Clark.

HARTFORD, Conn., Sept. 15, 2011 /PRNewswire via COMTEX/ — The Web Marketing Association is pleased to announce the winners of its 15th annual WebAward Competition for Web site development. More than 2,000 entries from 45 countries were adjudicated in 96 industry categories during this year’s competition. Entries were judged on design, copy writing, innovation, content, interactivity, navigation, and use of technology.

A complete list of the winning sites can be found at the WebAward Web site at http://www.webaward.org .

“The level of excellence in website development continues to increase, constantly making the Internet a very competitive place to do business,” said William Rice, President of the Web Marketing Association. “Each year the WebAwards receives amazing entries from around the world that show impressive creativity and functionality. As the Internet evolves, so does the state of website development. This year the judges really stepped up the expectations of the site adjudicated. Winning a WebAward is a great way to demonstrate the effectiveness of your Web development efforts.”

Best of Show
The 2011 Best of Show WebAward is presented to Organic, Inc. for their exceptional work on “U by Kotex: Ban the Bland” website at URL http://www.ubykotex.com/get_real/design . The site was also recognized as Best Consumer Goods Website.

U by Kotex* helped Break the Cycle of period shame by opening an honest conversation. Now, they’re giving 14- to 22-year-old young women the opportunity to redesign the boring, white feminine care category. The core of the experience is an interactive design tool that lets girls make over feminine care by creating original product designs. A fresh site design, including a gallery of submissions, and rallying copy inspire girls to join the challenge.

This is the third WebAward Best of Show win for Organic, Inc. In 2009 they were won the award with their work on “Bank of America – Morris on Campus”. They also won the very first Best of Show WebAward in 1997 with their work on “Philips Home Theater Web site”.

Top Agency
Biggs|Gilmore ( http://www.Biggs-Gilmore.com ) was named Top Agency at the 2011 WebAward Competition, taking home 28 WebAwards. This is the second time Biggs|Gilmore has won the Top Agency WebAward, the first being in 2007. The Top Agency Award is given to recognize the consistently outstanding development going on at interactive firms. The firm also has been named Top Agency in the Web Marketing Association’s Internet Advertising Competition for three straight years (2009, 2010 and 2011). Founded in 1973, Biggs|Gilmore is a digital agency with a core expertise in integration of offline and online marketing strategies. It was recognized in the 2011 WebAwards with Best Food Industry Website, Best Social Network Website, 13 Outstanding Website WebAwards and 12 Standard of Excellence WebAwards.

21 agencies or companies were also recognized as Outstanding Website Developer for winning six or more WebAwards in 2011. They include:

AGENCY AWARDS
Biggs|Gilmore 28
Sabre Hospitality Solutions 21
Risdall Marketing Group 20
Extractable 19
TRAVELCLICK 15
VML 15
CareTech Solutions 14
TMP Worldwide 11
Critical Mass 8
AGENDA Ltd. 7
Aristotle 7
BGT Partners 7
Blenderbox Inc 7
Forum One Communications 7
Hubbard One 7
WSI 7
IQ 6
JHI Health 6
LBi 6
Methodologie 6
usdm.net(R) 6
Walt Disney Parks & Resorts Online 6

Competition format
The competition was judged by a team of independent Internet professionals representing a variety of relevant disciplines of Web site development. Judges included members of the media, advertising executives, site designers, creative directors, corporate marketing executives, content providers and webmasters.

The WebAward competition format allows Web sites to compete head to head with other sites within their industry to win the Best of Industry award. Entries also compete against a standard of excellence to win Outstanding Website and Standard of Excellence WebAwards. Each site is judged on seven different criteria and earns a score between 0 and 70 points. The highest score in a given category wins Best of Industry for that category. If the remaining entries receive a score of 60 or greater, they receive the Outstanding Web site award. Entries that score higher than their industry average and below 59.9 receive the Standard of Excellence.

The 2011 WebAwards are sponsored by the following leading organizations: ExactTarget, Burst Media, PR Newswire, BGT Partners, ad:tech conferences, Internet World UK, Search Engine Strategies, EContent Magazine, We Build Pages, MicroBurst, Webmaster Radio and Website Magazine.

About the Web Marketing Association
The Web Marketing Association is working to create a high standard of excellence for Web site development and marketing on the Internet. Staffed by volunteers, it is made up of Internet marketing, advertising, PR and design professionals who share an interest in improving the quality of Website development and marketing on the Internet. Since 1997, the Web Marketing Association’s annual WebAward and Internet Advertising Competition award programs has been helping interactive professionals promote themselves, their companies, and their best work to the outside world. Now in its 15th year, the WebAward Competition has become the premier award event for Web developers and marketers worldwide.

SOURCE Web Marketing Association

Copyright (C) 2011 PR Newswire. All rights reserved

Kalamazoo, Mich. – For the second time in five years, interactive agency Biggs|Gilmore took home the highest honor in the 2011 WebAwards, winning the title of Top Agency in the annual competition sponsored by the Web Marketing Association.

In this year’s competition the agency won 28 awards, including two “best of” awards, 13 “outstanding website” awards and 13 “standard of excellence” awards. This is the second time Biggs|Gilmore has won the coveted Top Agency spot. The agency was named Top Agency in the 2007 WebAwards and has been among the most-awarded agencies in the competition for the past eight years.

“While we’re incredibly proud to be recognized for 28 different sites, when you have the kind of strategic, creative and development talent we have here, it’s no accident that nearly every one of our clients shares in the awards,” said Andy Gould, senior vice president, executive creative director.

More than 2,000 sites from 45 countries were judged in 96 industry categories during this year’s competition. Entries were judged on design, copywriting, innovation, content, interactivity, navigation and use of technology.

Biggs|Gilmore won Best Food Industry Website for Apple Jacks and Best Social Network Website for Pop-Tarts. The agency also won Outstanding Website awards for Ready Crust, Morningstar Farms, Pop-Tarts (three awards), Froot Loops, Share Your Breakfast, Corn Pops, Apple Jacks, Cottonelle, Huggies Pull-Ups and Heinz (two awards).

In addition, the agency took home 13 Standard of Excellence awards, recognizing work for Cottonelle (three awards), Pop-Tarts, Heinz Ketchup, Raisin Bran, Frosted Flakes, FiberPlus, All-Bran, Love Your Cereal, Crunchy Nut, Escalon Premier Brands and Heinz Soups.

Earlier this year Biggs|Gilmore was named the 2011 Top Agency in the Web Marketing Association’s other major competition, the Internet Advertising Competition (IAC), which makes it the first agency ever to win both awards in the same year.

“Those are both competitions that we respect a great deal. To capture the Top Agency award for both the WebAwards and the IAC in the same year is an incredible accomplishment,” said Marino Puhalj, also senior vice president, executive creative director.

Founded in 1973, Biggs|Gilmore (www.biggs-gilmore.com) is a digital agency with a core expertise in integration of offline and online marketing strategies. Named an AdAge Agency of the Year in 2010 and Top Agency in the 2009, 2010 and 2011 Internet Advertising Competition, Biggs|Gilmore delivers measurable and award-winning results for Fortune 500 clients via integrated branding, advertising and e-business solutions. The agency has offices in Kalamazoo, Mich., and Chicago. Key clients include Heinz, Kellogg Company and Kimberly-Clark.

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By Andy Gould
AdAge.com
July 12, 2011

A couple of years ago, I wrote a post called “The Beauty of Being Small.” It addressed some of the issues we were facing as Biggs Gilmore grew from 60 people to about 90. Two years later, our head count sits at about 150, and it seems like a good time to catch my breath and revisit a few fundamental questions on the topics of growth and agency size.

As an all-digital shop, opportunities to pitch business are everywhere, but we’ve always been wary of growing too quickly. Our position is that we only want to add staff when we find talent worth investing in. Another part of our philosophy is that we’d rather have deep relationships with a small number of great clients than work with a large number of average clients. And luckily, we’ve grown pretty much the way we set out to — slowly but steadily adding business from existing relationships. In fact, although we’ve experienced more than 30% growth each of the past two years, we added only one new company to our roster (for a total of four). That has allowed us to stay very selective when it comes to the people we hire.

Growth has been good to us. We’ve expanded our Chicago office space twice. We made investments to build up critical functions like user experience design, analytics and search marketing. Last year, we were named an Ad Age Small Agency of the Year for our size category. All of these things have helped us land additional business and have become selling points as we seek to recruit talent from larger agencies to give us much-needed bench strength.

But it’s not all sunshine and roses. One of the main points of my blog post from a couple of years back was that as agencies get bigger, communication tends to break down among employees, and the culture that once made an agency special often begins to erode. History tells us this tends to happen to companies once they hit the magic number of around 150 employees. (Google “Dunbar’s number.”) We’re well aware of this phenomenon, so here are a few of the hard questions we’re asking ourselves as we continue to grow.

How do we keep our most senior staff involved on our accounts in a meaningful way? This was easy to do at 60 people. Much trickier given our size today. But there’s no doubt that client attention from principals and senior people is a key part of what’s made us successful. So staying close to the work has to be part of the equation.

As our departments get larger, how do we keep the organization relatively flat? We could just add more layers, but that’s not really our style. We prefer the benefits of a thin management structure. We don’t need 10 levels of approval to get work out the door. With a few exceptions, our structure has remained mostly the same as when we were half our current size. Most employees still report to a member of the management team, which allows everyone to stay close to what’s going on day-to-day and keeps important information flowing freely throughout the company

How do we keep H.R. from going postal? Hiring more than 50 people over the past two years has meant interviewing hundreds of candidates. On top of an already heavy workload, that’s a big strain on our staff. But there’s no shortcut — we’re pretty picky, and if you want good people, you have to do a lot of weeding out. It sometimes takes months to fill positions, but luckily our people are pretty awesome about being patient so we can find the right candidate, not just the convenient one.

Does it still feel like the same agency? Personal reality-check time. Whenever we have an all-agency meeting these days, there are at least a couple of people whose names I don’t know. That feels weird. Also, I don’t see our developers nearly as often anymore, because we grew to the point that they needed their own floor. That feels weird, too. And on any given day, I may not even know what some of the creative teams are working on. That feels really weird.

Since 2003 our headcount has tripled. But — at least to me — the culture doesn’t feel fundamentally different. People and processes may have changed, but thankfully (I’m keeping my fingers crossed) our culture seems to endure. Maybe that’s because once people join us, they tend to stick around. There’s a lot of new blood walking the halls, but there are also a ton of veterans who help set the tone for who we are and what we stand for. Maybe it’s also because we’ve kept our aims for the agency fairly simple. We’re not trying to take over the world. We just want to do great work with people we like, and have fun doing it. I’d like to think our growth and success are a natural result of that.

How can we keep that “small” feeling even if we’re not small? We won’t be repeating as a Small Agency of the Year in 2011. Ad Age’s “definition” of a small agency is 150 or fewer employees. As we continue to fill open positions, we’ve become ineligible. (One more thing that feels very weird.) So if we’re not a small agency anymore, what are we?

Well, I guess we’re a growing agency that still feels small. In spite of our size, it often feels like we’re the underdogs, fighting above our weight class. And I think most of us like it that way. We know we’re walking a kind of tightrope — striving to compete with much larger agencies while we continue to operate with the nimbleness and scrappiness we embraced when we were 60 people. It’s a delicate balancing act. But it’s still fun. So when does being big become a burden? I don’t have a more precise answer than “Not yet.”

ABOUT THE AUTHOR
Andy Gould is senior VP-executive creative director of Biggs Gilmore, Kalamazoo, Mich., which was named 2010 Ad Age Small Agency of the Year (76-150 employees). Follow Andy on Twitter: @AndyGould. Andy also contributes to Biggs Gilmore’s blog, SlackerCEO